How to Port SIM from Airtel to Jio – Full Process

Thinking of switching from Airtel to Jio without changing your number? Mobile Number Portability (MNP) makes this process straightforward. Whether you’re seeking better network coverage, more affordable plans, or enhanced digital services, here’s a step-by-step guide to help you port your Airtel number to Jio seamlessly.


✅ Step-by-Step Process to Port from Airtel to Jio

1. Generate Your Unique Porting Code (UPC)

Send an SMS from your Airtel number:

PORT <Your 10-digit mobile number> to 1900

For example: PORT 9876543210

You’ll receive an SMS containing your Unique Porting Code (UPC) along with its expiry date.

2. Visit a Jio Store or Retailer

With your UPC in hand, head to the nearest Jio Store or authorized retailer. Ensure you carry:

  • A valid Proof of Identity (POI) and Proof of Address (POA) such as Aadhaar, Voter ID, Passport, or Driving License.
  • Two passport-sized photographs.
  • Your existing Airtel SIM card.
  • For postpaid users: A copy of your last bill to confirm that all dues are cleared.

The Jio executive will assist you in filling out the Customer Application Form (CAF) and complete the eKYC process.

3. Choose Your Jio Plan

Select a Jio prepaid or postpaid plan that suits your needs. Jio offers a variety of plans with benefits like unlimited calls, high-speed data, and access to Jio apps.

4. Receive and Activate Your New Jio SIM

After completing the documentation, you’ll be provided with a new Jio SIM card. Keep using your Airtel SIM until it stops working, indicating that the porting process is complete. Then, insert the Jio SIM into your phone.

To activate your Jio SIM, dial 1977 and follow the instructions.


⏳ Porting Timeline

  • Same Telecom Circle: Porting typically takes 3 working days.
  • Different Telecom Circle: Porting may take up to 5 working days.
  • Jammu & Kashmir, Assam, and North East: Porting can take up to 15 working days due to regulatory norms.

Your Airtel services will remain active during this period until the porting is complete.


📄 Documents Required

  • Unique Porting Code (UPC): Obtained by sending the SMS as described above.
  • Proof of Identity (POI): Aadhaar, Voter ID, Passport, or Driving License.
  • Proof of Address (POA): Can be the same as POI if it contains your address.
  • Passport-sized Photographs: Two recent photos.
  • For Postpaid Users: A copy of the last bill to confirm no outstanding dues.

💡 Tips for a Smooth Porting Experience

  • Clear Dues: Ensure all outstanding bills with Airtel are paid.
  • Plan Expiry: Initiate porting close to your current plan’s expiry to maximize benefits.
  • SIM Activation: Wait for your Airtel SIM to deactivate before inserting the Jio SIM.
  • Customer Support: If you face issues, contact Jio customer care or visit the nearest store.

🏰 Benefits of Switching to Jio

  • Extensive 4G and 5G Coverage: Experience high-speed internet across India.
  • Affordable Plans: Choose from a variety of plans that fit your budget.
  • Unlimited Calls and Data: Enjoy seamless connectivity without worrying about limits.
  • Access to Jio Apps: Benefit from apps like JioTV, JioCinema, JioSaavn, and more.

🧠 Final Thoughts

Porting your number from Airtel to Jio in 2025 is a straightforward process that offers numerous benefits. By following the steps outlined above, you can enjoy better network coverage, affordable plans, and a host of digital services without changing your existing number.


❓ FAQs

Q: Is there a fee for porting from Airtel to Jio?
A: Porting is generally free. However, you may need to pay for the chosen Jio plan during activation.

Q: Can I port my number online?
A: While you can initiate the process online, you will need to visit a Jio Store or have a Jio executive complete the eKYC process.

Q: Will I lose service during the porting process?
A: Your Airtel SIM will remain active until the porting is complete. There might be a brief service disruption during the switch.

Q: What happens if I change my mind after initiating the porting process?
A: You can cancel the porting request within 24 hours by sending an SMS: CANCEL <10-digit mobile number> to 1900.

Q: Can I port my number if it’s less than 90 days old?
A: No, your number must be active for at least 90 days before you can port to another operator.

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